Wednesday, May 30, 2007


Monkey Business - Greatest Hits

It has been over 6 months since I started my "new" job and of the 15 people who were in my training class, 6 of us remain. The latest casualty is pictured above. Sleeping. At work. Trying to take this picture without being noticed by anyone in the class was probably the hardest part of my whole training experience.

After so many months on the job, I've got into quite the groove/rut. It is extremely rare to encounter a customer call that deals with a topic I've never heard before. For the most part, call after call after call is the exact same; either a customer doesn't understand his bill, disagrees with his bill, can't pay his bill, or wants to change the programming on his account. But every now and then, I get a call that just makes my day due to sheer weirdness of the call. It is always on the same subject.

Here are some of the "Greatest Hits" of calls I've taken from customers since I started:

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